Promotional Customer Service Representative – Entry Level
We are hiring Promotional Customer Service Representatives to support live events, grassroots outreach, and fundraising campaigns for nonprofit organizations and ethical brands. This entry-level opportunity is ideal for individuals seeking meaningful, public-facing work with clear opportunities for growth.
You’ll engage directly with community members at events and activations, helping share campaign messages, support fundraising initiatives, and deliver positive, people-first experiences.
Role Overview
As a Promotional Customer Service Representative, you will represent mission-driven campaigns at community events, promotional activations, and outreach initiatives. Your focus will be on public education, supporter engagement, and fundraising participation, while providing professional and friendly customer service.
Key Responsibilities
Represent nonprofit and ethical brand partners at live events and outreach activations
Engage with the public to share information about campaigns, services, and fundraising efforts
Assist with event setup, registration, logistics, and distribution of promotional or educational materials
Support marketing and outreach teams to ensure organized and effective event execution
Collect attendee feedback, track interactions, and share insights for campaign improvement
Resolve on-site challenges with professionalism and a solution-oriented approach
Deliver consistent, positive customer service in all public-facing interactions
Candidate Profile
We are looking for individuals who are communicative, dependable, and motivated by community impact.
You may be a strong fit if you:
Communicate clearly and confidently in person and in writing
Have a customer-focused, approachable demeanor
Stay organized and adaptable in fast-paced environments
Are reliable, proactive, and open to learning
Work well independently and as part of a team
Are available for weekend and occasional evening shifts
Are 18+ and authorized to work in the United States
Preferred (not required):
Experience in customer service, retail, hospitality, events, or outreach
What We Offer
Paid training with immediate start opportunities
Competitive base pay with weekly performance-based incentives
Clear advancement paths into leadership, coordination, or account management roles
Flexible scheduling to support work-life balance
Hands-on experience in fundraising, promotions, event operations, and marketing
Supportive, collaborative team environment focused on growth and development
The opportunity to work on campaigns that create meaningful community impact
Who This Role Is For
Entry-level candidates seeking experience in events, outreach, or marketing
Individuals transitioning from retail, hospitality, or customer service roles
Recent graduates or career changers interested in nonprofit or community-focused work
People who enjoy public engagement and purpose-driven initiatives
Apply Today
If you’re ready to build skills, grow professionally, and contribute to campaigns that make a difference, we’d love to hear from you. Apply today to join a team where community connection and career growth go hand in hand.