Customer Service Associate - Entry Level

Atlanta, GA
Full Time
Entry Level

We are seeking enthusiastic and personable Customer Service Associates to represent our organization in fundraising efforts for upcoming events. This role involves door-to-door outreach to engage community members, share information about our cause, and encourage participation or donations. The ideal candidate is outgoing, professional, and passionate about making a difference.

Key Responsibilities:

  • Conduct door-to-door outreach to educate community members about the organization’s mission and fundraising events.

  • Provide excellent customer service by answering questions, addressing concerns, and offering information clearly and politely.

  • Engage residents in meaningful conversations to promote event participation or secure donations.

  • Maintain accurate records of contacts, donations, and interactions.

  • Collaborate with team members to meet daily and weekly fundraising goals.

  • Represent the organization professionally, maintaining a positive and approachable demeanor at all times.

Qualifications:

  • Excellent communication and interpersonal skills.

  • Comfortable working independently in a door-to-door setting.

  • Ability to handle rejection with professionalism and maintain a positive attitude.

  • Strong organizational skills and attention to detail.

  • Previous experience in customer service, fundraising, or sales is a plus.

  • Flexible schedule, including evenings and weekends as needed.

Benefits:

  • Competitive hourly pay + potential performance-based incentives.

  • Training and development opportunities in fundraising and community outreach.

  • Experience building professional skills in communication, sales, and customer relations.

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