Promotional Customer Service Representative – Entry Level

Fresno, CA
Full Time
Entry Level

We’re hiring Promotional Customer Service Representatives to support live events, grassroots outreach, and face-to-face marketing initiatives for cause-driven campaigns. Whether you're looking to kickstart your career or pivot into something more meaningful, this is your opportunity to grow with a purpose-driven team.

What You’ll Do

As a Promotional Customer Service Representative, you’ll be on the front lines of public-facing events, engaging with community members to share campaign messages, distribute materials, and create positive brand experiences.

Key responsibilities include:

  • Represent nonprofit and ethical brand campaigns at live events and promotional activations

  • Answer questions and share information about campaigns, services, and community initiatives

  • Assist with event setup, logistics, registration, and promotional material distribution

  • Collaborate with marketing and outreach teams to ensure smooth event execution

  • Gather customer feedback, track interactions, and offer improvement suggestions

  • Troubleshoot on-site challenges with professionalism and a solution-oriented mindset

  • Deliver friendly, enthusiastic, and professional customer service at every interaction

Who We’re Looking For

We're seeking candidates who bring energy, empathy, and strong communication skills—experience is helpful, but not required.

You’re a great fit if you:

  • Communicate clearly and confidently in both verbal and written formats

  • Have a customer-first mindset and a warm, engaging personality

  • Stay organized and handle multiple tasks in dynamic settings

  • Are reliable, proactive, and eager to learn new skills

  • Thrive in both independent and team-based environments

  • Are available for weekend and some evening shifts as needed

  • Are 18+ and legally authorized to work in the U.S.

Preferred (but not required):

  • Previous experience in customer service, retail, hospitality, or event support

Why Join the Team?

  • Immediate start with paid training provided

  • Competitive base pay + weekly performance bonuses

  • Rapid career growth into leadership, coordination, or account management roles

  • Flexible scheduling to support work-life balance

  • Work on mission-driven campaigns that create a real impact

  • Join a collaborative, supportive team that values your success

  • Gain hands-on experience in customer service, promotions, marketing, and event management

Perfect For:

  • Entry-level job seekers looking for experience in events, outreach, or marketing

  • Individuals from retail, hospitality, food service, or similar backgrounds seeking a meaningful career pivot

  • Recent graduates or career changers interested in public engagement and nonprofit campaigns

  • People passionate about community impact, communication, and personal growth

Apply Now – Start Making a Difference

If you're ready to build a career that combines community connection, professional growth, and purpose, we want to hear from you.

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